CES, a registered charity and non-profit working across Ireland and Northern Ireland, has prepared a tender to appoint a single provider for IT support and maintenance. Its 32 staff work remotely and from serviced offices in Dublin and Belfast, and rely on Microsoft 365, SharePoint and a mix of laptops and smartphones.
CES seeks a dependable, accountable ICT service provider covering helpdesk and incident response, device and cloud management, security, backup and disaster recovery, with clear documentation and reporting.
The tender seeks to strengthen CES's cyber protection and data governance, including the Microsoft 365 Business Premium and Intune upgrade, backup testing and security reviews. This protects the sensitive data CES handles on behalf of its partners and stakeholders.
Running a structured, competitive process lets CES evaluate bids openly against set criteria, including technical approach, capability, team and cost and value for money. That helps CES use its resources responsibly in line with best practice in Charity Governance.
Timelines
Closing date for receipt of responses to this tender is Friday 27th November 2026 @5pm.
Responses should be submitted by email to:
Michelle Hannon
mhannon@effectiveservices.org
Any queries should be submitted to:
Hazel Arthur by email only at
harthur@effectiveservices.org no later than 20th November at 5pm
A shortlist of tenderers may be prepared following evaluation and those shortlisted may be invited to make a presentation and advise on further clarifications of their tender. It will be essential that the key personnel that will be assigned to this contract should be present at this meeting.
Extension of Tender Period
CES reserves the right to extend the closing date for receipt of tenders and will give notice of this in writing to all parties who have submitted tenders
